How Philadelphia Business Owners Can Manage Their IT Services

To improve the relevance of your business and prove your dependability, your business services must run smoothly at all times. IT issues and attacks are unpredictable and could affect the smooth running of your business. That’s why it is essential to invest in managed IT services. Managed IT services ensure your business stays relevant by reducing downtime and saving on IT security costs.

In this article, we explore IT managed services in Philadelphia, their benefits, and why you should outsource them.

What IT Managed Services Entails

Managed IT services entail outsourcing the operational aspects and maintenance of your IT system to a third-party organization. They provide technical services and support, IT solutions, network management, and remote monitoring services to their customers. These services are offered by an IT service provider who is known as Managed Service Provider (MSP). The MSP customizes its services to suit all your organization’s needs.

After you call an MSP into your business, you will explain all the services you require from them and choose from them your suitable package. You will then enter an agreement outlining the terms and conditions to govern your relationship. After paying the monthly fee as agreed, the MSP will secure and keep your system running efficiently at all times.

Services Offered by MSPs to Philadelphia Businesses

The day-to-day services of an MSP entail screening for problems in your IT infrastructure and coming up with solutions before the issues take effect on normal business operations. Their services include:

IT consulting: They assess the current situation of your IT system, including its weak points, and give advice on the proper actions to take or recommend solutions to the current issues.
Cybersecurity: The MSP will apply controls, processes, and technology to ensure protection of your digital assets and private data.
Endpoint management: Endpoint management or endpoint security is supervising the access of devices or personnel into the network business network system. The MSP will ensure proper authentication at the endpoints to ensure that only authorized people have access to your personal data.
Network management: This covers the procedures, methods, and tools required to operate and maintain networks. MSPs will install, configure, manage, and support your system to ensure you’re always running efficiently.
Cloud services: These are platforms hosted by third parties and accessed by consumers through the internet. MSPs will assist you in migrating your business to the cloud and managing all cloud database needs.
Unified communications: Thus is a concert that integrates different communication services within a business.

These services will differ from the service providers you choose and your business requirements.

Benefits of a Managed Service Provider

Here are some major reasons you should use an MSP:

Reduce downtime: Downtime is very expensive and as long as it is there, it causes losses. Every minute of downtime is a lost opportunity. A good example is Delta Air Lines, which lost $150,000,000 in revenue in 2016 after a 5-hour network outage in an operations center. An MSP will ensure zero percent downtime as much as possible.
Better security: All your staff may not be extremely vast with IT security, and that might be a loophole for an attacker. Involving security experts who are constantly vigilant with your system security might be the single best solution.
Easy scalability: As your business grows, your network too must grow accordingly. This may mean purchasing new endpoints, cables, routers and servers, which are usually very expensive. MSP also handles the hardware part of the network and handles the maintenance, thus the scaling transition on your part becomes very easy. You just call them and switch to a different plan that will suit your current state.

Turning your IT support, management, and maintenance to MSP will ensure increased business efficiency and productivity. To get the best managed IT services, contact Menark Technologies today and book an appointment with us.

Thanks to our friends at Cincinnati IT services company, 4BIS.COM for their help with the research of this article.